Data handling

How we collect, store and delete applicant data, and what we deliver to customers.

Recording
We ask permission before recording an interview. Interviews are used only to assess applications and are not licensed.
Records
We keep the wording each applicant agreed to, its version and the time. These records cannot be edited.
Withdrawal
Applicants can withdraw consent or delete their application from their application link.

Read the current consent wording.

Recordings and files

Access
Files are private. Reviewers access them through links that expire within minutes.
Encryption
Data is encrypted in transit and at rest.
Retakes
Discarded takes are not uploaded.

Deletion

Deletion
Deleting an application or withdrawing consent deletes the files it covered.
Verification
Each deletion is checked and retried until the file is gone.
Audit log
Deletions are recorded in a log that cannot be edited.

Data delivered to labs

Rights
Deliveries include only work made under an agreement that allows it to be licensed.
Records
Each record lists its licence, and we log what was delivered to whom.
Delivery
Files are delivered through expiring links.

Decisions

Software may help score interviews against published criteria. People make the decisions, and applicants can appeal.

See also our privacy policy and terms of use.